American Express · 1 day ago
Associate - Digital Product Management
New York, NY
Full-time
Hybrid
Entry Level
$78K/yr - $125K/yr
1+ years expAmerican Express is a company with a long history of innovation and a commitment to its customers. The Associate in Digital Product Management will support the development and management of U.S. Debit acquiring capabilities, ensuring effective product delivery and collaboration with various teams.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Create and maintain detailed documentation, process flows, and integration guides to support product delivery and partner readiness
Translate business requirements into clear, structured documentation for technology and partner teams
Assist in the execution of the Debit acquiring product roadmap by tracking milestones, dependencies, and delivery status across business and technology workstreams
Analyze data, transaction flows, and process maps to identify gaps, dependencies, and opportunities for improvement
Collaborate with acquiring and network partners to support solution design, testing coordination, and launch readiness
Help maintain governance tools, reporting dashboards, and control documentation to ensure sustainable product delivery
Coordinate with internal teams across Network, Risk, Operations, and Technology to ensure alignment on priorities and timelines
Proactively identify opportunities to enhance documentation quality, technical understanding, and process efficiency
Qualification
Required
1–3 years of experience in payments, product management, or a technical business analysis role (internship or equivalent experience accepted)
Strong technical and analytical skills, with the ability to create clear and accurate process maps, data flow diagrams, and documentation
Excellent organizational and project coordination skills, with strong attention to detail
Strong communication skills, with the ability to work collaboratively across business and technical teams
Comfortable working in a fast-paced environment and managing multiple deliverables simultaneously
Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field (or equivalent experience)
Preferred
Familiarity with U.S. Debit, payments, or acquiring infrastructure is a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-22
Benzinga.com
2026-01-21
The Motley Fool
2026-01-20
Company data provided by crunchbase