UpGuard · 1 day ago
Professional Services Manager
United States
Full-time
Remote
Senior Level
6+ years expUpGuard is a company dedicated to enhancing the security capabilities of organizations through comprehensive cyber risk management solutions. The Professional Services Manager will lead a team to implement Cyber Risk Posture Management services, bridging architecture and hands-on implementation while managing customer relationships and driving project success.
Artificial Intelligence (AI)Enterprise SoftwareFinancial ServicesRisk ManagementSaaSSoftware
No H1B
Responsibilities
Lead hands-on implementation projects that span vendor risk, external attack surface discovery, and human risk monitoring
Architect and implement AI-powered Risk Automations that connect UpGuard to customer APIs (SIEM, ITSM, GRC) to automate discovery and remediation
Lead discovery workshops to extract and document Business Requirement Documents (BRDs) that unify supply chain, workforce, and digital asset risks
Use the NIST CSF to benchmark customer maturity and execute technical roadmaps that move customers from 'Reactive' to 'Continuous' risk management
Manage a team of 'Hands-on-Keyboard' consultants, ensuring high billable utilization (70-80%) and high-quality project delivery
Qualification
Required
6+ years in PS or Technical Consulting in Cybersecurity (specifically ASM, GRC, or SOC environments)
Deep practical experience with NIST CSF 2.0, ISO 27001, and Supply Chain Risk standards
Strong understanding of API-driven automation, Webhooks, and digital footprint discovery
Experience managing a billable technical team in a fast-paced SaaS environment
Company
UpGuard
UpGuard is a cyber resilience platform designed to proactively assess and manage the business risks posed by technology.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$47.38MKey Investors
August Capital
2021-06-09Series B· $19M
2016-08-11Series B· $17M
2016-06-01Series Unknown· $1.45M
Leadership Team
Mike Baukes
CEO & Co-Founder
Kevin Levine
Chief Financial Officer
Recent News
Help Net Security
2026-01-05
Company data provided by crunchbase