APremium Healthcare Solution, LLC · 2 days ago
Patient Navigation Assistant
United States
Full-time
Remote
New Grad, Entry LevelAPremium Healthcare Solution, LLC is seeking a Remote Patient Navigation Assistant to support patients as they navigate the healthcare system. This role involves providing virtual guidance, education, and care coordination to help patients understand their care plans and access necessary services.
Health CareNursing and Residential CareProfessional Services
Responsibilities
Serve as a primary virtual point of contact for patients via phone, video, email, and secure messaging
Assist patients with appointment scheduling, referrals, and follow-up coordination
Educate patients on care plans, procedures, medications, insurance coverage, and available resources
Identify and address barriers to care such as transportation, financial challenges, technology access, language needs, or health literacy
Coordinate with physicians, nurses, care managers, social workers, and external providers to ensure continuity of care
Support patients with completing forms, consents, and other documentation electronically
Track patient progress, conduct follow-up outreach, and reinforce adherence to care plans
Accurately document patient interactions and updates in electronic health records or care management platforms
Provide compassionate, culturally sensitive support to patients and caregivers
Maintain compliance with HIPAA, privacy, and organizational policies while working remotely
Qualification
Required
High school diploma or equivalent required
Strong verbal and written communication skills
Ability to explain complex information clearly in a virtual environment
Excellent organizational skills and ability to manage multiple patients remotely
Proficiency with electronic health records, telehealth platforms, and standard office software
Reliable internet connection and a private, secure workspace
Maintain compliance with HIPAA, privacy, and organizational policies while working remotely
Preferred
Associate or bachelor's degree in healthcare, public health, social work, or a related field preferred
Previous experience in healthcare, patient navigation, care coordination, call center, or customer support roles preferred
Familiarity with healthcare systems, insurance processes, and community resources is a plus
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Paid time off
Company
APremium Healthcare Solution, LLC
APremium Healthcare Solution, LLC.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bukky Olaoye, DBA
CEO/Administrator
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