Microsoft · 2 days ago
Senior UX Researcher
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $235K/yr
4+ years expMicrosoft is at the forefront of AI-powered business transformation, empowering users to build and deploy AI agents across enterprise environments. As a Senior UX Researcher, you will drive human-centered strategy and contribute to product development by integrating insights into human behaviors and informing product decisions.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
You will conduct research that defines the customer in order to inform product strategy for a product, product line, or service. You’ll also help create new solutions and apply UX testing to uncover insights for continuous improvements
You will study the entire funnel to gain insights into user behavior and understand churn and the reason for a product, product line, or service. You’ll also study industry and vertical trends to reduce uncertainty
You will collaborate in cross-disciplinary research efforts. This will involve coaching various stakeholders, providing research tools, recruiting programs for research, and putting on large-scale customer learning events
You will work directly with Microsoft customers and partners, consulting on UX research best practice and helping them deliver world-class solutions using Microsoft technology
Qualification
Required
Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years user experience research experience
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years user experience research experience
OR equivalent experience
3+ years relevant domain experience within technology sector
3+ years experience in research methods impacting both product direction and detailed experience design
Experience in business applications and enterprise product research
Experience leading horizontal initiatives and scaling research impact across multiple teams
Skilled in foresight methods (e.g., STEEP, trends analysis, scenario planning), futures studies, or strategic design
Skilled in model evaluations with a focus on end user experience and success
Passion for learning new technologies and understanding diverse user needs
Experience with research tools such as Qualtrics, Dscout, UserTesting, and emerging AI research platforms
Demonstrated impact in delivering research that has influenced product direction and improved user experiences at scale
Experience with foundational and evaluative research methods, including large-scale studies, usability testing, and statistical analysis (R, Python, SQL)
Strong collaboration and communication skills across disciplines and levels of seniority
Deep understanding of trends in generative AI, AI/ML systems, and responsible AI principles
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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