Southern Tire Mart · 3 weeks ago
Inside Sales/Service Manager
Hope, AR 71801, USA
Full-time
Onsite
Entry Level
$45K/yr - $65K/yr
1+ years expSouthern Tire Mart is a leading commercial tire dealer in the U.S., known for its culture of service excellence. They are seeking an Inside Sales/Service Manager to greet customers, explain services, and manage service tickets while ensuring customer satisfaction and maintaining service records.
AutomotiveRetail
Responsibilities
Greet customers in a professional and friendly manner
Explain available services, promotions, and special offerings such as free vehicle inspections
Create and manage service tickets in the system
Coordinate repair schedules with technicians and provide status updates to customers
Communicate clearly about costs, timelines, and any additional work needed
Process customer payments and handle necessary paperwork upon service completion
Maintain accurate and organized service records
Assist in maintaining a clean and welcoming front counter area
Ensure all customer interactions reflect Southern Tire Mart’s service standards
Qualification
Required
High school diploma or GED required
Must be at least 18 years of age and pass a pre-employment drug screen
Strong verbal and written communication skills
Ability to multitask and work effectively in a fast-paced environment
Basic computer skills and familiarity with POS/service management systems
Preferred
Previous experience in sales, service writing, or customer service preferred
Knowledge of automotive or commercial tire services a plus
Benefits
401(k) with Company Match
Health, Dental, Vision, and Life Insurance
Paid Time Off
Paid On-the-Job Training
Career Growth Opportunities
Company
Southern Tire Mart
Southern Tire Mart is a commercial tire dealer offering semi-truck tires, car tires, and passenger truck tires in North America.
10001+ employees
Funding
Current Stage
Late StageRecent News
2024-04-27
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