AMEX Healthcare · 5 days ago
Associate - Digital Product Management
New York, NY
Full-time
Hybrid
Entry Level
$78K/yr - $125K/yr
1+ years expAmerican Express is a global leader in payment solutions, committed to delivering exceptional value to its customers and partners. The role involves supporting the development and management of U.S. Debit acquiring capabilities, requiring collaboration with business and technology partners to ensure effective implementation of new products and features.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Create and maintain detailed documentation, process flows, and integration guides to support product delivery and partner readiness
Translate business requirements into clear, structured documentation for technology and partner teams
Assist in the execution of the Debit acquiring product roadmap by tracking milestones, dependencies, and delivery status across business and technology workstreams
Analyze data, transaction flows, and process maps to identify gaps, dependencies, and opportunities for improvement
Collaborate with acquiring and network partners to support solution design, testing coordination, and launch readiness
Help maintain governance tools, reporting dashboards, and control documentation to ensure sustainable product delivery
Coordinate with internal teams across Network, Risk, Operations, and Technology to ensure alignment on priorities and timelines
Proactively identify opportunities to enhance documentation quality, technical understanding, and process efficiency
Qualification
Required
1–3 years of experience in payments, product management, or a technical business analysis role (internship or equivalent experience accepted)
Strong technical and analytical skills, with the ability to create clear and accurate process maps, data flow diagrams, and documentation
Excellent organizational and project coordination skills, with strong attention to detail
Strong communication skills, with the ability to work collaboratively across business and technical teams
Comfortable working in a fast-paced environment and managing multiple deliverables simultaneously
Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field (or equivalent experience)
Preferred
Familiarity with U.S. Debit, payments, or acquiring infrastructure is a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase