TEKsystems · 11 hours ago
Patient Access Representative
Lebanon, NH
Contract
Onsite
New Grad, Entry Level
$17.89/hr - $22.30/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Patient Access Representative. The role involves delivering exceptional service to patients, managing patient information, supporting scheduling needs, educating patients about financial responsibilities, and verifying insurance coverage and authorizations.
Information Technology
Responsibilities
Greet patients according to Conifer Standards of Care, provide world-class customer service, and complete full registration at the time of service
Explain and obtain required hospital and patient legal forms (e.g., Advance Directives, Consent for Treatment, Medicare notices)
Scan and organize Protected Health Information; prepare patient packets for upcoming hospital visits
Assist with scheduling diagnostic procedures and post-discharge care; enter details into the scheduling system and provide clear appointment instructions
Inform patients about financial responsibilities and use compliant collection techniques before, during, and after service
Perform cash reconciliation and process payments in line with hospital financial policies
Confirm insurance eligibility, benefits, and coverage; complete financial clearance tasks; obtain authorizations for scheduled and unscheduled services; notify payors of inpatient visits
Qualification
Required
Deliver Exceptional Service: Greet patients according to Conifer Standards of Care, provide world-class customer service, and complete full registration at the time of service
Ensure Accurate Documentation: Explain and obtain required hospital and patient legal forms (e.g., Advance Directives, Consent for Treatment, Medicare notices)
Manage Patient Information: Scan and organize Protected Health Information; prepare patient packets for upcoming hospital visits
Support Scheduling Needs: Assist with scheduling diagnostic procedures and post-discharge care; enter details into the scheduling system and provide clear appointment instructions
Educate & Assist with Financials: Inform patients about financial responsibilities and use compliant collection techniques before, during, and after service
Handle Payments Securely: Perform cash reconciliation and process payments in line with hospital financial policies
Verify Coverage & Authorizations: Confirm insurance eligibility, benefits, and coverage; complete financial clearance tasks; obtain authorizations for scheduled and unscheduled services; notify payors of inpatient visits
Customer service skills and experience
Ability to work in a fast paced environment
Ability to receive and express detailed information through oral and written communications
Course in Medical Terminology required
Must be able to perform essential job duties in at least two Patient Access service areas including ED
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care
Preferred
Knowledge of function and relationships within a hospital environment preferred
Understanding of Third Party Payor requirements preferred
Understanding of Compliance standards preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase