Operations Analyst jobs in United States
info-icon
This job has closed.
company-logo

eTeam · 20 hours ago

Operations Analyst

eTeam is a staffing agency working with SMBC US, and they are seeking an Operations Analyst for the Cash Management Department. The role involves providing operational support, conducting product training, assisting with user testing, and resolving customer issues related to Cash Management Online Banking services.

Information Technology
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Performing operational support duties of the Cash Management Department
Providing WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services
Assisting with user testing as needed for upgrades and new product development
Providing a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services
Performing customer setups; monitoring product usage and system operation; resolving problems within given authority
Helping in the coordination and support of audits and examinations
Performing a variety of routine daily tasks; reviewing reports, preparing correspondence; and participating in special department projects

Qualification

Cash ManagementWebEx TrainingUser TestingCustomer SupportProblem Resolution

Required

Responsible for performing operational support duties of the Cash Management Department
Provides WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services
Assist with user testing as needed for upgrades and new product development
Provides a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services
Performs customer setups
Monitors product usage and system operation
Resolves problems within given authority
Helps in the coordination and support of audits and examinations
Performs a variety of routine daily tasks
Reviews reports
Prepares correspondence
Participates in special department projects

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

leader-logo
Swetta Bhatt
CEO APAC & India
linkedin
leader-logo
Aanchal Thakur
Chief Customer Officer
linkedin
Company data provided by crunchbase