United Way of Weld County · 2 days ago
Housing Program Assistant
Greeley, CO
Full-time
Onsite
New Grad, Entry Level
$16.94/hr - $19.07/hrUnited Way of Weld County is dedicated to building a better community through various initiatives, including addressing homelessness. The Housing Program Assistant supports housing coordinators at the Housing Navigation Center by providing direct services, conducting assessments, and maintaining communication with guests and community agencies to help individuals secure permanent housing.
Non-profit Organization Management
Responsibilities
Utilize trauma-informed care, person centered, and culturally competent principles when working with guests
Greet guests when they enter the HNC, ensuring that they sign in and are assisted appropriately, making necessary and appropriate community and in-house referrals and appointments
Answer phones and refer callers to appropriate in-house staff and/or community agencies, setting up appointments when necessary
Enter daily services into HMIS
Assist with intakes and assessments when needed, as support to housing coordinators
Assist guests in vital document readiness for housing when needed, as support to housing coordinators
Perform routine administrative tasks
De-escalate and mitigate any conflicts or concerns with guests
Monitor and maintain the day shelter space to ensure proper utilization of services for guests
Maintain the cleanliness, organization, and professionalism of the Housing Navigation Center
Assist with regular HNC operations as needed, including occasional evening hours to assist guests at the overnight shelter, and potential weekend hours in the event of expanded day shelter coverage due to extreme weather
Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned)
Support fundraising efforts of United Way and activities that support United Way
Support United Way annual events, disaster response, and other activities as assigned
Participate in staff meetings and in service opportunities
Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc
Other duties as assigned
Qualification
Required
High school diploma or equivalent
Excellent customer service
Phone and data entry skills
Organizational skills, detail-oriented, attention to deadlines
Self-motivated; proven excellent performance standards and quality of work
Effective interpersonal communication skills including written and one-on-one conversations
Ability to multi-task with constantly changing priorities and excellent follow-through
Ability to work independently and as a team player
Ability and desire to work with people from various backgrounds and/or limited English capabilities
Benefits
Dental insurance
Health insurance
Parental leave
Insurance options include voluntary medical, dental, vision, and supplemental insurance, as well as automatic life insurance, and an available FSA plan.
The leave plan includes vacation, sick, parental leave, short-term disability, and at least 14 paid holidays.
The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors.
Company
United Way of Weld County
United Way of Weld County’s vision is a community where every household has the opportunity to succeed.
Founded in 1940
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Melanie Woolman
President & CEO
Lyle SmithGraybeal
Chief Operating Officer
Company data provided by crunchbase