Knowles Electronics Holdings, Inc. · 17 hours ago
Supply Chain Associate
Santa Clarita, CA
Full-time
Onsite
New Grad, Entry LevelKnowles Electronics Holdings, Inc. is seeking a Supply Chain Associate to ensure customer satisfaction and smooth order fulfillment. This role involves managing customer orders, monitoring delivery statuses, and maintaining strong customer relationships while supporting internal supply chain processes.
Computer Hardware
Responsibilities
Review customer purchase orders in the Oracle system to ensure accuracy and timeliness
Work with planning team for new order review and proper commitment with input plan
Order entry support for internal qualification build
Track and monitor order status from production through shipment and delivery
Coordinate with logistics, planning, and production to ensure on-time delivery
Proactively communicate any delays or changes to customers and work on resolution plans
Serve as the primary point of contact for assigned key customer accounts
Respond promptly to customer inquiries regarding order status, pull in, push out and shipment details
Build and maintain strong customer relationships through consistent communication and follow-up
Generate and share delivery performance or order tracking reports as needed
On time delivery tracking to customer request and promise date with continuous improvement for key customers
Support process improvement initiatives within the supply chain
Identify and escalate recurring issues impacting delivery or customer satisfaction
Part No confirmation, product route and testing verification
Follow up lead time quotation from suppliers
Organize internal team to review capacity, manufacturing lead time, testing lead time
Coordinate internally for stock checking
Quote final lead time externally for new business opportunities
Qualification
Required
Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience)
Experience supporting manufacturing or distribution operations
Proficiency in ERP systems (e.g., SAP, Oracle, or similar) and Microsoft Excel
Customer-oriented mindset with problem-solving ability
Strong organizational skills with attention to detail and accuracy
Excellent verbal and written communication skills
Ability to work effectively in a fast-paced, cross-functional environment
Company
Knowles Electronics Holdings, Inc.
Founded in 1946Itasca, Illinois
1,001-5,000 employeesFunding
Current Stage
Late StageCompany data provided by crunchbase