native · 6 days ago
Partnerships Success Manager - Higher Ed
United States
Full-time
Remote
Senior Level
5+ years expnative is a fast-moving startup focused on connecting students, Students’ Unions, universities, and advertisers through a managed marketplace. The Partnership Success Manager will lead the strategic management and growth of partnerships with universities, ensuring alignment with native’s objectives and enhancing student engagement.
Information Technology
Responsibilities
Build, deepen, and sustain long-term, meaningful relationships with key stakeholders in university accounts, acting as a trusted strategic advisor
Host quarterly in-person partnership review meetings with each university to assess performance, gather feedback, and proactively explore opportunities for expansion and upsell
Ensure continuous alignment on partnership goals, expectations, and long-term success metrics
Lead and execute the contract negotiation, masterfully securing new agreements, multi-year renewals, and complex renegotiations to definitive closure
Manage financial performance across accounts, including multi-year contract planning and renegotiations
Align commercial goals with partnership value, ensuring mutual benefit and improved student outcomes
Drive efficient, seamless, and high-quality onboarding of new university partners, coordinating cross-functionally with Delivery, Sales and Product teams to ensure rapid time-to-value
Lead platform implementation by collaborating with partner teams and executing custom activation roadmaps that maximize efficiency and speed to adoption
Serve as the primary post-signing contact, guiding partners through the technical and strategic implementation of native’s platform
Proactively identify, pitch, and secure opportunities to expand and enrich existing partnerships, focused on upsell and cross-sell of new services and products
Drive partner engagement across the full native product suite, focusing on adoption, usage, and measurable value
Develop tailored account success plans for each university, with clear goals, milestones, and KPIs to track progress and impact
Become a subject matter expert on native’s value proposition and product ecosystem
Educate partners on tools and insights that empower them to enhance student engagement and improve overall experiences
Anticipate and address partnership challenges promptly and diplomatically to preserve trust and momentum
Continuously evaluate partner performance using key metrics, sharing actionable insights both internally and externally
Collaborate with internal teams (Sales, Delivery, Product, and Marketing) to ensure a seamless and impactful partner experience
Qualification
Required
Minimum 5+ years of experience in partnership management or account management, ideally in the US market
Exceptional and proven track record in sophisticated contract negotiation, high-value renewals, and consistently exceeding commercial closing targets
Demonstrated ability to drive highly efficient, seamless, and successful post-sale implementation and partner onboarding, resulting in accelerated platform adoption
Deep experience in strategic relationship management, serving as a trusted advisor, and driving significant account expansion and upsell within a book of business
Excellent interpersonal skills, with a confident, consultative communication style
Comfortable leading conversations with senior stakeholders and decision-makers
Ability to act decisively and autonomously, while adhering to our strong policies, standards, and framework
Ability to work cross-functionally and manage multiple stakeholders effectively
Passion for improving student experiences and engagement through data and digital tools
Benefits
Employment through EOR partner
Remote-first role in the US
Opportunity to work in a dynamic, fast-growing startup.
Play a key role in the US expansion strategy for a mission-driven company.
Access to career growth opportunities as the company scales.
Company
native
Native is a powering campus culture, it was designed to connect students with the university.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase