Mountain Warehouse · 15 hours ago
UK Sales Assistant
Mountain Warehouse is passionate about helping customers enjoy the great outdoors. The Sales Assistant will ensure the store operates efficiently and delivers an outstanding shopping experience by maintaining high presentation standards and engaging with customers to understand their needs.
Outdoor AdvertisingOutdoorsRetailRetail Technology
Responsibilities
Work harmoniously with your colleagues, fostering an inclusive and supportive team environment
Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals
Share knowledge and skills to support and train both new and existing team members
Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures
Accurately process transactions, handling various payment methods with efficiency
Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked
Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice
Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience
Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions
Address customer inquiries and concerns promptly and professionally, ensuring a positive experience
Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all
Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace
Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential
Qualification
Required
Passionate about retail and providing exceptional customer service
Ability to thrive in a collaborative environment
Commitment to delivering outstanding customer service
Excellent communication skills with a friendly and approachable demeanor
Energetic, driven, and determined to complete tasks effectively
Team player who is reliable and trustworthy
Benefits
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards
Company
Mountain Warehouse
Mountain Warehouse is a british outdoor retailer selling equipment for hiking, camping, skiing, cycling, running and fitness.
Funding
Current Stage
Late StageTotal Funding
$77.19MKey Investors
LDC
2010-09-01Private Equity· $77.19M
2002-09-06Acquired
Recent News
2025-11-11
2025-09-09
Company data provided by crunchbase