TOAST · 22 hours ago
Keyholder
West Hollywood, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrTOAST is a unique lifestyle brand that has grown from loungewear and nightwear to creating beautiful clothing and home ware. As a Keyholder, you will support the day-to-day performance of store operations and act as an ambassador for the brand’s culture, ensuring high standards of customer service and team development.
Retail
Responsibilities
Deliver Toast’s Customer Service expectation both personally and through the team
You will be a Brand Ambassador, always representing Toast both visually and behaviourally
Support delivery of Toast’s Brand Visual expectation using all information available
Contribute towards detailed feedback to key liaisons regarding stock performance
Support the store in achieving and delivering Management KPI targets
Support delivery of an excellent back of house operation and facilitates optimal trading results in a secure fashion
Support delivery of all necessary training and development to the team to ensure they have the capability to perform to expected levels
Seek development and training of own skills set to continually improve performance
Ensure a safe and healthy working environment for all the team with a focus on risk assessment and ensuring a high level of housekeeping
As Keyholder, you will be expected to open and close the store in a safe and secure manner as per the store’s procedures
You will be expected to support Store in minimising stock loss either by theft or by administration using the store’ guidelines
Any other duties deemed necessary for the role
Qualification
Required
Ability to deliver Toast's Customer Service expectation both personally and through the team
Act as a Brand Ambassador, always representing Toast both visually and behaviourally
Support delivery of Toast's Brand Visual expectation using all information available
Contribute towards detailed feedback to key liaisons regarding stock performance
Support the store in achieving and delivering Management KPI targets
Support delivery of an excellent back of house operation and facilitates optimal trading results in a secure fashion
Support delivery of all necessary training and development to the team to ensure they have the capability to perform to expected levels
Seek development and training of own skills set to continually improve performance
Ensure a safe and healthy working environment for all the team with a focus on risk assessment and ensuring a high level of housekeeping
Open and close the store in a safe and secure manner as per the store's procedures
Support Store in minimising stock loss either by theft or by administration using the store' guidelines
Demonstrate honest communication: straight talking, humility and respect, challenge constructively, create transparency, acknowledge & resolve mistakes, maintain commitments and to be accountable
Exhibit integrity: to be honest, with strong moral and ethical principles and values
Show drive: relentless determination to drive delivery & excel
Maintain a positive mindset: achieve results with a positive energy and can-do attitude, overcome challenges and influence others positively
Prioritise quality: obsessive attention to detail
Support colleagues: challenge and encourage colleagues, celebrate success and focus on positives
Benefits
Flexible working hours
Generous staff discounts
Comprehensive induction, including product and brand training
Company
TOAST
TOAST aspires...
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase