DigiShares · 1 day ago
Technical Customer Support Intern
United States
Internship
Remote
InternDigiShares is the global leader in real estate tokenization, providing a white-label software platform for the compliant issuance and management of tokenized real-world assets. They are looking for motivated interns to join their team as Technical Customer Support Interns, helping users navigate the system and ensuring a smooth customer experience while working closely with product, tech, and operations teams.
BlockchainFinTechReal EstateReal Estate Investment
Responsibilities
Respond to customer inquiries via email, chat, or ticketing systems
Help users troubleshoot platform-related issues
Escalate technical issues to the product or engineering team when needed
Assist with demos, onboarding and user guidance
Document common issues and help improve support materials and FAQs
Support continuous improvement of the customer support process
Qualification
Required
Currently pursuing or recently completed a degree in computer science, engineering, IT, or a related technical field (or strong technical aptitude)
Knowledge of html css
Comfortable learning new software platforms and tools
Clear written and verbal communication skills
Patient, customer-focused, and detail-oriented
Preferred
Interest in SaaS, fintech, or digital platforms is a plus
Company
DigiShares
DigiShares is a provider of white-label platforms for tokenization of real estate and other assets.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.25MKey Investors
Valereum7BC Venture CapitalPolymesh Labs
2025-05-20Corporate Round· $0.25M
2023-01-04Seed· $0.1M
2022-06-21Grant
Leadership Team
Yury Zubarovskiy
Co-founder & former CTO
Mette Folden Kibsgaard
CMO
Recent News
2025-11-15
2025-09-12
Company data provided by crunchbase