Technical Account Manager jobs in United States
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CorralData · 1 day ago

Technical Account Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$120K/yr - $140K/yr
date6+ years exp

CorralData is a startup that helps organizations turn their data into actionable insights. The Technical Account Manager will serve as the executive technical partner for strategic accounts, managing projects and customer relationships to drive growth and ensure client satisfaction.

AnalyticsApplication Performance ManagementArtificial Intelligence (AI)Business IntelligenceData VisualizationMarketingSoftware

Responsibilities

Project & account leadership. Be the first line for project and account management for assigned strategic accounts. You will own customer relationships, driving expansion growth through thorough account and project management, working with our engineering and support teams
Account growth. Own NRR, Expansion ARR and cross-functional adoption; run QBRs and monitor customer engagement to uncover and convert opportunities, and minimize potential churn
Problem translation and resolution. Convert client opportunities into prioritized, actionable work for Support and Engineering teams, owning the SLA until resolution. Partner closely with internal teams to ensure the client is supported end-to-end
Operational hygiene. Maintain and monitor customer health dashboards, own remediation follow-through, and delivery across growth opportunities
Advocacy & roadmap. Capture and advocate customer use cases and product gaps to influence roadmap and prioritization

Qualification

Technical customer-facing experienceData & analytics skillsProject managementBI/reporting toolsStakeholder managementVerbal communicationWritten communicationCross-functional coordination

Required

6+ years in technical customer-facing roles such as TAM, senior customer success, solutions engineering, implementation leadership, or client services in an agency or a SaaS environment
Proven track record of driving expansion and NRR in mid-market or strategic accounts
Project management experience: proven ability to project manage complex technical projects, and coordinate cross-functional teams to drive outcomes for end-customers
Practical data & analytics skills: Experience with BI/reporting tools (Looker, Tableau, PowerBI, or similar) and common analytics sources (GA4, GTM, ad platforms, Salesforce/HubSpot)
Exceptional verbal and written communication; executive presence and ability to run QBRs and stakeholder meetings
Strong stakeholder management and cross-functional coordination skills; decisive under ambiguity

Benefits

Healthcare
PTO
Full remote flexibility

Company

CorralData

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CorralData is an AI-driven data platform that allows businesses to connect, analyze, and collaborate on their company data.
dateFounded in 2020
location
New York, New York, USA
people-size11-50 employees
web-link
https://corraldata.com

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
New York Angels
2023-07-31Seed
2023-05-01Angel

Leadership Team

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Alex Lirtsman
Founder | CEO
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Recent News

EIN Presswire
The Top AI for Business Operations Software According to the FeaturedCustomers Winter 2025 Customer Success Report
2025-12-09
PR Newswire
Aesthetix CRM and CorralData Partner to Revolutionize Analytics for Medical Spa and Aesthetics Practices
2025-09-23
Datanami
CorralData, Ready Set Rocket, and Baruch College to Host AI & Data Conference in New York
2024-02-17
Company data provided by crunchbase