AI Support Specialist - SLC jobs in United States
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Calltree AI · 1 day ago

AI Support Specialist - SLC

positionSLC Metro Area
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Calltree AI is a fast-growing startup backed by investors in Silicon Valley, focusing on innovative AI solutions for customer service. The role involves handling live customer calls, troubleshooting, and using AI tools to enhance customer interactions and experiences.

Artificial Intelligence (AI)B2BCall CenterCustomer ServiceGenerative AISaaS
Hiring Manager
Kun Qian
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Responsibilities

Handle inbound customer calls and chats—real troubleshooting, real problem-solving
Use AI tools to actually solve problems
De-escalate frustrated customers and turn bad experiences into good ones
Follow documented processes to resolve issues correctly
Identify patterns and flag insights to help improve how we work

Qualification

AI technologyCustomer serviceProblem-solvingAttention to detailDe-escalation skills

Required

College graduate (any field)
Comfortable being on the phone with customers, including frustrated ones
Someone who's excited about AI technology AND genuinely enjoys helping people
Strong attention to detail
Can stay focused and motivated even when things get repetitive
Ability to work one weekend day
Flexible schedule (e.g., 10am-7pm or 11am-8pm)

Company

Calltree AI

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Calltree AI utilizes data-driven insights to optimize contact center operational costs.
dateFounded in 2025
location
San Francisco, California, USA
people-size2-10 employees
web-link
https://calltree.ai/

Funding

Current Stage
Early Stage
Total Funding
$0.5M
Key Investors
Y Combinator
2025-03-12Pre Seed· $0.5M

Leadership Team

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Kun Qian
CEO & Co-Founder
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Robertson Taylor
Co-Founder
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Company data provided by crunchbase