Microsoft · 2 days ago
Energy Resource Manager
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$81K/yr - $162K/yr
2+ years expMicrosoft is committed to cultivating an inclusive work environment and is seeking an Energy Resource Manager (ERM) to reduce stranded capacity through optimization techniques. In this role, you will work closely with the Datacenter Operations team to manage IT resources and ensure compliance while leading retrofit efforts to upgrade legacy datacenters.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Manage IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure
Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity
Ensure compliance with data center business units and service-level policies
Engage with appropriate teams and resources to execute tasks or projects
Manage programs associated with the area of responsibility
Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget
Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns
Participate in Root Cause Analysis (RCA) process as appropriate
Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces)
Ensure that the critical environment information is properly entered and maintained (tooling)
Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs
Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly
Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met
Share best practices; assist others in learning role, process, procedures
Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights
Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps
Provide mentorship across data centers for specific expertise
Seek training opportunities that meet the interest of the business as well as own career goals and objectives
Suggest ways of reducing risk of performing maintenance; work with others to accommodate scheduling needs
Suggest improvements in implementation based on depth of understanding
Contribute to a positive team environment by learning and adopting best practices
Contribute constructively during team meetings and in cross-discipline collaborations within the service team
Recognize priority of team success over individual achievement
Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results
Hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner
Qualification
Required
High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions
Preferred
Experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment)
Experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
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