Senior Operations Analyst jobs in United States
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eTeam · 17 hours ago

Senior Operations Analyst

eTeam is a company that provides staffing and workforce solutions, and they are seeking a Senior Operations Analyst to support the Cash Management Department. The role involves performing operational support duties, providing training on cash management products, assisting with user testing, and offering technical support to customers and Bank personnel.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Performing operational support duties of the Cash Management Department
Providing WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services
Assisting with user testing as needed for upgrades and new product development
Providing a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services
Performing customer setups
Monitoring product usage and system operation
Resolving problems within given authority
Helping in the coordination and support of audits and examinations
Performing a variety of routine daily tasks
Reviewing reports, preparing correspondence, and participating in special department projects

Qualification

Operational Support ExperienceWebEx Product TrainingUser Testing ExperienceTechnical SupportCash Management Online BankingCustomer SetupAudit CoordinationReport ReviewProject ParticipationProblem-Solving

Required

Experience in operational support duties within a Cash Management Department
Ability to provide WebEx product training to customers and/or Bank personnel
Experience in user testing for upgrades and new product development
Ability to provide professional, technical, and general support to customers and Bank personnel
Experience with Cash Management Online Banking services
Ability to perform customer setups and monitor product usage and system operation
Problem-solving skills to resolve issues within given authority
Experience in coordinating and supporting audits and examinations
Ability to perform routine daily tasks, review reports, prepare correspondence, and participate in special department projects

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase