Matsun Nutrition · 2 days ago
Customer Service Account Representative
Matsun Nutrition is a growing custom contract manufacturer of high-quality liquid dietary supplements, seeking a Customer Service Account Representative. The role involves managing client relationships, supporting sales growth, and handling high-volume tasks while ensuring customer satisfaction.
Health Care
Responsibilities
Manage client relationships via email/phone: Resolve issues, de-escalate concerns, and keep clients happy
Support sales growth: Listen in discovery meetings, prepare quotes, and close new orders
Juggle high-volume tasks: Orders, labels, shipping, follow-ups—prioritize and meet deadlines
Own your work: Provide accurate details internally and take accountability for results
Qualification
Required
Excellent written communication (email-focused—clear and professional)
Strong listening, customer focus, and resilience in tough situations
Great time management and multitasking in a fast-paced environment
Attention to detail, adaptability, and confident decision-making (know when to say no)
Ownership mindset: Own mistakes and focus on solutions
Preferred
Customer service/sales support experience or interest in health products (training provided!)
Benefits
Employee discounts
Opportunity for advancement
Training & development
Company
Matsun Nutrition
Contract Manucturer of liquid vitamins and liquid supplements, including private labeling.
Funding
Current Stage
Growth StageRecent News
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