Customer Service Account Representative jobs in United States
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Matsun Nutrition · 2 days ago

Customer Service Account Representative

Matsun Nutrition is a growing custom contract manufacturer of high-quality liquid dietary supplements, seeking a Customer Service Account Representative. The role involves managing client relationships, supporting sales growth, and handling high-volume tasks while ensuring customer satisfaction.

Health Care

Responsibilities

Manage client relationships via email/phone: Resolve issues, de-escalate concerns, and keep clients happy
Support sales growth: Listen in discovery meetings, prepare quotes, and close new orders
Juggle high-volume tasks: Orders, labels, shipping, follow-ups—prioritize and meet deadlines
Own your work: Provide accurate details internally and take accountability for results

Qualification

Written communicationCustomer focusMultitaskingTime managementAttention to detailDecision-makingResilienceOwnership mindset

Required

Excellent written communication (email-focused—clear and professional)
Strong listening, customer focus, and resilience in tough situations
Great time management and multitasking in a fast-paced environment
Attention to detail, adaptability, and confident decision-making (know when to say no)
Ownership mindset: Own mistakes and focus on solutions

Preferred

Customer service/sales support experience or interest in health products (training provided!)

Benefits

Employee discounts
Opportunity for advancement
Training & development

Company

Matsun Nutrition

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Contract Manucturer of liquid vitamins and liquid supplements, including private labeling.

Funding

Current Stage
Growth Stage

Leadership Team

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Brandon Siggard
CEO
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Company data provided by crunchbase