Director of Customer Success jobs in United States
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Proven Sales · 3 hours ago

Director of Customer Success

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
money$185K/yr - $250K/yr

Proven Sales is looking for a Director of Customer Success to lead their customer success organization. The role involves ensuring enterprise clients grow, advocate, and renew while managing onboarding, retention, upsell, and renewals for large clients.

Information TechnologyInternetRecruitingSaaSSoftware
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Growth Opportunities
Hiring Manager
Pete Brzezinka
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Responsibilities

Own onboarding, retention, upsell and renewals for large enterprise clients
Build and lead a high‑performing CS team
Establish success metrics, drive client health, reduce churn
Partner with Sales, Product and Operations to convert value into results

Qualification

Customer Success LeadershipRetention StrategiesMetrics-Driven ExecutionB2B ExperienceClient Relationship Management

Required

Experience leading CS or account teams in tech or enterprise B2B
Proven track record: high retention, expansion, strong client relationships
Ability to translate outcomes into retention and growth
No fluff - metrics matter, execution matters

Benefits

Strong bonus/accelerator tied to retention + growth
High‑impact role with autonomy and visibility

Company

Proven Sales

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We connect sales leaders with W2-verified, referenced sales talent in HealthTech and Cyber.
dateFounded in 2018
location
Manchester, Manchester, GBR
people-size11-50 employees
web-link
https://www.org3d.com/

Funding

Current Stage
Early Stage

Leadership Team

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Adam Rollings
Co-Founder
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Company data provided by crunchbase