CXG · 21 hours ago
Automotive Luxury Brand Evaluator - Knoxville (Mission-based)
CONCORD FARR, Tennessee, United States
Full-time
Hybrid
New Grad, Entry LevelCXG partners with leading luxury brands in over 70 countries, and they are seeking a Luxury Automotive Experience Evaluator to provide expert feedback on the customer journey in premium automotive showrooms. The role involves assessing the service experience and sharing professional feedback to enhance the luxury automotive customer experience.
ConsultingConsumerCorporate TrainingTraining
Responsibilities
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform
Qualification
Required
Refined appreciation for high-end performance vehicles
Familiarity with the standards, service, and atmosphere expected in luxury automotive environments
Ability to provide expert feedback on the customer journey
Experience interacting with premium automotive brands
Trained eye for luxury service evaluation
Ability to assess ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Ability to submit observations through structured questionnaires
Company
CXG
CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christophe Caïs
Chief Executive Officer - CXG
T
Thibaut Fromageau
Chief Customer Officer
Recent News
UAE Business Review
2025-11-07
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