Saginaw County Community Mental Health Authority · 1 day ago
Support Coordinator
Saginaw, MI
Full-time
Onsite
Entry Level
$63K/yr - $77K/yr
1+ years expSaginaw County Community Mental Health Authority is dedicated to providing support and services for consumers receiving mental health services. The Support Coordinator role involves developing and monitoring individual service plans, facilitating consumer integration into the community, and ensuring quality support and services are provided.
Mental Health Care
Responsibilities
Prepares professional assessments of consumer need and participates in consumers personal futures planning activities
Develops individual service and support plan containing outcomes, support arrangements, health and safety needs and methodologies to support the consumer in achieving their desired life outcomes. Trains paraprofessional staff to implement plans developed
Monitors level and quality of supports and services provided to consumers in all settings, including customer satisfaction with services. Reviews progress notes, writes progress statements and gives feedback to consumer and caregivers concerning progress
Organizes, facilitates and participates in planning meetings to develop service and support plans. Prepares meeting notes. Takes reports written by other professionals and prepares the service and support plan. Insures a person-centered process is used
Links and coordinates supports and services for consumers to insure quality of life including finding and maintaining residential placements, clinical services, public services and addressing family needs. Facilitates consumer development of community networks of support. Provides crisis intervention/supportive counseling as needed
Assists consumers in securing inter-agency resources, including individual therapy, skill building services, supported employment, substance abuse intervention, etc. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third-party coverage and public benefits. Provides information and referral for community resources
Coordinates communication of consumer status with physician’s offices, nurses, therapists, psychiatrists, or other professionals. Keeps direct care staff, family members, and other professionals informed of changes
Participates in staff meetings to receive current information, guidance and direction from supervisor
Facilitates conflict resolution of service and support related problems
Coordinates in-home skilled nursing and respite care program for care of severely medically involved children and in-home behavior services for children with severe behavior challenges, if assigned. Includes preparation of budgets, clinical reviews, billing data, and community integration
Prepares and maintains extensive documentation such as assessments, periodic reports, case files, progress notes, documentation, financial updates, invoices, etc
Adheres to the mission, vision, core values and operating principles of SCCMHA at all times
Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, time management, data collection, reporting, etc
Attend meetings, seminars, workshops, and community events related to the public mental health mission
May occasionally transport consumers to and from agencies and community resources in personal automobile or agency vehicle
React productively to change and handles other essential tasks as assigned
Participates in CQI functions
Uses computer hardware and software to perform tasks
Qualification
Required
Bachelor's degree in a mental health related field from an accredited school
A minimum of a Bachelor's degree in a human services field and one year of experience with individuals with developmental disabilities
Valid Michigan Driver's license with a good driving record
A minimum of a Bachelor's degree in human services field and/or limited licensed bachelor of Social Work (LLBSW), licensed bachelor of Social Work (LBSW)
Clinical awareness and sensitivity, including a belief that individuals with developmental disabilities can be meaningful participants in our community
General skills with resource allocation, including inter-agency, intra-agency, and insurance coordination
Ability to plan, organize and complete work in a timely fashion
Ability to facilitate small groups and work effectively in a team environment
Ability to coordinate other disciplines to maximize positive consumer-chosen outcomes
Effective oral and written communication skills, minimum at a college level
Effective problem solving and mediation abilities
Ability to maintain favorable public relations and provide community leadership
Ability to exercise independent and mature judgment
Ability to accept and implement constructive supervision
Ability to embrace and practice the concepts associated with person-centered planning
Possesses functional knowledge of Microsoft Office, Word and Excel
Ability to maintain appropriate professional boundaries
Hearing acuity to converse in person and on telephone
Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices
Ability to walk, stand or sit for extended periods of time
Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
Ability to lift and carry files and supplies at least 20 pounds
Strong interpersonal skills to interact with leadership, employees, consumers and the general public
Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action
Ability to plan short and long range and to manage and schedule time
Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers
Preferred
Professional clinical experience working with mental health populations, particularly with developmental disabilities or mental illnesses
Company
Saginaw County Community Mental Health Authority
Saginaw County Community Mental Health (SCCMHA) is a local, independent, governmental unit serving the greater Saginaw County area, a Community Mental Health Services Program and has been a mental health authority under contract with the Michigan Department of Health and Human Services since October 1, 1997.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase