Pearce Services · 4 hours ago
Dispatch/Intake
United States
Full-time
Remote
New Grad, Entry Level
$22/hr - $25/hrPearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. The Dispatch/Intake team member supports Field Teams by receiving, processing, and dispatching callouts for field technicians across multiple service lines and states.
AutomotiveInformation TechnologyTelecommunicationsWireless
Responsibilities
Work closely with the dispatch team, field managers, and technicians to ensure all jobs receive a timely response by a qualified technician
Work with our proprietary online cloud-based system and update job statuses
Receive Customer job requests and input into the system
Communicate with Customers
Qualification
Required
Able to learn new systems and processes quickly
Able to work well in a team environment and take on odd projects when needed
Able to work independently with little supervision
Must be familiar with Microsoft Office products (Word, Excel, Outlook, etc. and comfortable using technology)
Preferred
Customer service experience is highly preferred
Candidates located in the Eastern or Central territories are preferred
Benefits
Performance and referral bonuses
Production incentives
Tool/equipment and fuel stipends
Company vehicle
Per diem
Health and life insurance
401k with employer match
Paid time off
Tuition reimbursement
Professional development courses
Flexible spending accounts
HSA option
Paid vacation
Paid holidays
Company-matching 401(k) Retirement
Life Insurance
Professional development training
Company
Pearce Services
Pearce Services is a leading provider of repair, maintenance, engineering, installation and expansion solutions.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-04Acquired
Leadership Team
Bret Forster
Executive Board Member
Recent News
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