Scott Humphrey Corporation · 1 day ago
Small Projects and Warranty Manager
Scott Humphrey Corporation is a company focused on client satisfaction and project management. The Small Projects and Warranty Manager plays a critical role in managing small scopes and service items, enabling senior project leaders to focus on larger projects while ensuring high-quality follow-through on commitments.
Responsibilities
Serve as the primary point of contact for warranty service, punch list execution, and small maintenance projects
Coordinate, schedule, and manage minor capital improvements and facility modifications for commercial clients
Respond promptly to service requests from building owners, tenants, and internal teams
Perform light-hands on work as needed (e.g., adjust doors, replace ceiling tiles, patch/paint, basic troubleshooting)
Close out punch lists effectively and ensure timely, high-quality follow-through on outstanding items
Document service calls and project status using tracking tools and internal reporting systems
Communicate directly with clients and building occupants to manage expectations and ensure satisfaction
Coordinate with subcontractors, material vendors, and internal team members as needed to complete work efficiently
Maintain accurate cost tracking, issue small-scale estimates or T&M proposals when appropriate
Help develop standardized procedures for warranty response, maintenance ticket intake, and issue resolution
Support development of a service/warranty crew as demand grows
Qualification
Required
5-7 years of experience in commercial construction project management, with an emphasis on close-out, warranty, or facility service work
Demonstrated ability to independently manage small scopes and resolve issues with minimal direction
Hands-on construction skills and the willingness to perform basic field tasks when appropriate
Strong knowledge of commercial building systems, finishes, and construction details
Excellent communication and customer service skills; capable of building trust and rapport with clients
Organized and efficient, with a strong sense of follow-through and task completion
Ability to organize, analyze, and problem solve challenges when they occur on assigned projects
Effective communication and ability to build/foster strong relationships with all internal and external stakeholders
Benefits
Annual and project-based bonuses
Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package
Company
Scott Humphrey Corporation
Scott Humphrey empowers companies and people by redefining recruitment.
Funding
Current Stage
Early StageRecent News
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