ASK Consulting · 3 days ago
Customer Service Advocate II (273186)
Columbia, SC, US
Full-time
Onsite
Entry Level
$15/hr - $16/hr
1+ years expASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. They are seeking a Customer Service Advocate II to provide prompt, accurate, and professional support to customers, handling inquiries and resolving issues while maintaining high productivity and quality standards.
Human ResourcesRecruitingStaffing Agency
No H1B
Responsibilities
The Customer Service Representative provides prompt, accurate, and professional support to customers by handling inquiries through phone, written, web, and in-person channels
This role resolves both routine and complex issues, conducts research, processes adjustments, and collaborates with internal departments to ensure timely resolution
The position requires strong communication skills, sound judgment, attention to detail, and the ability to maintain confidentiality while meeting productivity and quality standards
Qualification
Required
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted
We are unable to provide sponsorship at this moment
High School Diploma or equivalent
Minimum of 1 year of claims processing or customer service experience
Bachelor's Degree in lieu of work experience
Strong communication skills
Sound judgment
Attention to detail
Ability to maintain confidentiality while meeting productivity and quality standards
Company
ASK Consulting
ASK Consulting provides innovative talent implementation, workforce management, and project solutions to various industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Kidd
Senior Vice President - Strategic Partnerships
Jim Wilson
Founder
Company data provided by crunchbase