The Judge Group · 8 hours ago
Sr. IT Project Manager - Stabilization/Post-Cutover
United States
Contract
Remote
Senior LevelThe Judge Group is seeking an experienced Senior IT Project Manager to lead Command Center operations and drive stabilization efforts following major IT deployments, with a strong emphasis on merger and acquisition (M&A) integration programs. This role ensures a seamless transition from deployment to operational readiness by overseeing issue intake, triage, resolution, and cross‑functional communication throughout the post‑cutover period.
E-LearningInformation TechnologyProfessional Services
Responsibilities
Direct all Command Center activities during the stabilization phase of major IT deployments, ensuring rapid issue identification, prioritization, and resolution
Oversee post‑cutover readiness plans, hypercare operations, and stabilization milestones across multiple workstreams, particularly within M&A integration programs
Monitor system performance, user adoption, and operational continuity to ensure a smooth transition into steady‑state support
Manage the intake, triage, and resolution of production issues using the Command Center SharePoint tracker and enterprise ticketing tools
Coordinate with Issue Champions, Response Teams, SMEs, and integration leads to drive timely remediation and root‑cause analysis
Ensure clear ownership, escalation paths, and SLA adherence for all stabilization‑related issues
Open and facilitate workstream‑specific bridges or war rooms for complex, cross‑functional, or M&A‑related issues
Continuously refine attendee lists, escalation protocols, and communication flows to accelerate resolution
Serve as the central point of contact for business leaders, internal users, IT teams, and M&A integration stakeholders
Deliver timely updates on issue status, stabilization progress, risks, and mitigation plans
Prepare and present executive‑level reporting on post‑cutover performance and Command Center operations
Maintain and enhance Command Center processes, including ticket lifecycle governance, documentation standards, validation protocols, and stabilization playbooks
Identify opportunities to streamline post‑cutover workflows, improve cross‑team coordination, and strengthen M&A integration readiness
Lead the transition from Cutover to Command Center operations, ensuring continuity in issue tracking, ownership, and communication
Validate cutover deliverables, readiness checkpoints, and stabilization entry criteria
Qualification
Required
Experience in leading Command Center operations and driving stabilization efforts following major IT deployments
Expertise in managing complex stabilization cycles and navigating organizational change
Experience supporting large-scale technology integrations in fast-paced M&A environments
Ability to direct all Command Center activities during the stabilization phase of major IT deployments
Experience overseeing post-cutover readiness plans, hypercare operations, and stabilization milestones across multiple workstreams
Ability to monitor system performance, user adoption, and operational continuity
Experience managing the intake, triage, and resolution of production issues using enterprise ticketing tools
Ability to coordinate with Issue Champions, Response Teams, SMEs, and integration leads
Experience ensuring clear ownership, escalation paths, and SLA adherence for stabilization-related issues
Ability to facilitate workstream-specific bridges or war rooms for complex issues
Experience refining attendee lists, escalation protocols, and communication flows
Ability to serve as the central point of contact for business leaders, internal users, IT teams, and M&A integration stakeholders
Experience delivering timely updates on issue status, stabilization progress, risks, and mitigation plans
Ability to prepare and present executive-level reporting on post-cutover performance
Experience maintaining and enhancing Command Center processes, including ticket lifecycle governance and documentation standards
Ability to identify opportunities to streamline post-cutover workflows and improve cross-team coordination
Experience leading the transition from Cutover to Command Center operations
Ability to validate cutover deliverables, readiness checkpoints, and stabilization entry criteria
Preferred
Hands-on experience managing Command Center operations, triage processes, and response team coordination
Proven success leading post-cutover stabilization efforts for large-scale IT deployments, ideally within M&A integration programs
Background in IT infrastructure, application support, systems integration, or enterprise transformation initiatives
Familiarity with the unique challenges of M&A environments, including system harmonization, data migration, and organizational change
Company
The Judge Group
Results through the Power of Experience.
Founded in 1970
1001-5000 employees
H1B Sponsorship
The Judge Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Leadership Team
Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
Recent News
Seattle TechFlash
2025-09-12
2025-08-05
The Judge Group
2025-05-07
Company data provided by crunchbase