JPMorganChase · 3 hours ago
Transactions Specialist I - Production Control Warehouse Team
370 S Cleveland Ave, Westerville, OH, 43081, US
Full-time
Onsite
New Grad, Entry LevelJPMorganChase is a leading financial services firm dedicated to helping customers achieve their financial goals. As a Transactions Specialist I, you will be responsible for processing transactions, maintaining production targets, and ensuring accuracy while providing excellent customer service.
Asset ManagementBankingFinancial Services
Responsibilities
Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency
Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience
Utilize automation technologies to optimize transaction processing and account servicing
Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues
Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows
Qualification
Required
Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions
Demonstrated ability to follow prescribed instructions and procedures, with minimal variance from guidelines and protocols
Developing proficiency in automation technologies, with the ability to apply these to support and implement transaction optimization initiatives
Developing proficiency in customer experience, with an understanding of how customers interact and perceive a brand or business throughout the entire customer journey
Basic skills in using data analytics to spot transaction trends and improve processes, and in using digital tools for transactions
Must be able to lift between 40-70 pounds and utilize industrial push and pull carts to move up to 200 pounds of supplies
Preferred
Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient
Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
Private Banker International
2026-01-19
2026-01-17
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