UL Solutions · 22 hours ago
Group Process Lead – Collections & Bad Debt
333 Pfingsten Road, Northbrook, IL, 60062, US
Full-time
Hybrid
Mid Level
$73K/yr - $84K/yr
4+ years expUL Solutions is a pioneering company in safety science that has been leading change since 1894. They are seeking a Group Process Lead for Collections & Bad Debt to manage a portfolio of bad debt cases, ensure compliance with policies and procedures, and collaborate with various internal teams and external partners to improve debt recovery processes.
AdviceAnalyticsEducationPublic Safety
Responsibilities
Proactively manages portfolio of bad debt cases utilizing Salesforce workflow software
Communication with internal teams (Legal, Operations, Sales, Accounting, Cash Application, Customer Service, etc.) on problem resolution
Knowledge of bankruptcy handling (Chapter 7 & 11) is preferred
Ensure polices and procedures are followed in accordance with SOX controls
Partners with collection agencies and attorneys to coordinate best practices in the pursuit of outstanding debt
Provide guidance to Sales teams on bad debt requirements to reinstate customers once bad debts are paid in full
Responsible for the coordination and withdrawal of files and multiple listings
Performs special projects and other duties as directed
Reconciliations of UL invoices pre and post-bankruptcy filing
Update and change customer profiles and credit limit status through Oracle software
Works with management to determine transaction effectiveness, metrics, and track performance to bring about improvements in processes
Works with Accounts Payable to process vendor payments
Prepare reporting for other UL team members
Performs special projects and other duties as directed
Creation of purchase orders for third party collection agencies
Manage bad debt recoveries with internal stakeholders
Qualification
Required
Some University (equivalent to a US Associates' degree) in Accounting or related field
Generally, four years of collections, credit, billing experience
Knowledge in Accounting and Financial systems with internal controls
High degree of competency in MS office Suite, specifically Excel
Good communication skills both written and verbal
Problem solving, analytical ability, critical thinking and performing root cause analysis
Works independently in a fast-paced environment
Requires good organizational skills
Experience communicating with internal and external customers in a customer to cash environment
Preferred
Knowledge of bankruptcy handling (Chapter 7 & 11)
Benefits
Annual bonus compensation with a target payout of 10% of the base salary
Health benefits such as medical, dental and vision
Wellness benefits such as mental and financial health
Retirement savings (401K)
Paid time off including vacation (15 days)
Holiday including floating holidays (12 days)
Sick time off (72 hours)
Company
UL Solutions
UL Solutions is a safety science company that promotes safety science through research and investigation.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25B2025-12-03Post Ipo Secondary· $975M
2025-10-28Post Ipo Debt· $1B
2024-09-05Post Ipo Secondary· $980M
Leadership Team
Jennifer Scanlon
President & CEO
Scott. D'Angelo
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
2026-01-11
Company data provided by crunchbase