Amazon · 1 day ago
Benefits Technical Writer, Benefits Experience Technology
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$116K/yr - $191K/yr
5+ years expAmazon is on a mission to revolutionize the employee benefits experience through its Benefits Experience & Technology (BXT) team. They are seeking a Benefits Technical Writer to craft user-focused content that guides employees in navigating their benefits enrollment process, collaborating with product, UX, and software teams to enhance the overall user experience.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Write and edit compelling UX copy for new benefits features, including product descriptions, regulatory notifications, navigation, and tooltips
Anticipate user needs to craft concise, actionable copy for complex concepts and desired actions
Ensure all product content aligns with brand, legal, and accessibility requirements
Collaborate closely with product and UX teams to align content across the user experience
Conduct user research and content testing to inform and improve your writing
Develop and maintain comprehensive copywriting guidelines and style guides
Leverage data and user feedback to guide impactful content recommendations
Influence product strategy through thoughtful discussions with key stakeholders
Continuously optimize content based on user feedback and performance metrics
Establish and maintain a tone of voice aligned with the Amazon brand, tailored to employees
Qualification
Required
5+ years of technical writing in a relevant field experience
Experience with content management systems (CMS), Basic HTML, Microsoft Word, and Microsoft Excel
Experience communicating technical concepts and processes using clear, simple language and visuals
Experience delivering content publication plans or managing multiple projects
Experience in content creation or copy editing, including online publishing
Preferred
Bachelor's degree or equivalent in Journalism, Communications, English, Technical Writing, or a related field
Experience in creating UX for brand new products
Experience with UI design for complex workflows and for end users
Knowledge of user experience principles and techniques
Experience with U.S. benefits programs and benefits administration management, U.S. benefits compliance and regulations including but not limited to ERISA, HIPAA, COBRA, and ACA
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase