JPMorganChase · 1 day ago
Agency Servicing Analyst
Fort Worth, TX
Full-time
Onsite
Mid Level
4+ years expJPMorganChase is one of the oldest financial institutions, and they are seeking a Loan Servicing Analyst to join their Commercial Agency/Off-Balance Sheet team. The role involves performing loan servicing tasks, interpreting loan documents, and collaborating with internal and external stakeholders to enhance loan servicing processes.
Asset ManagementBankingFinancial Services
No H1B
Responsibilities
Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
Review and understand GSE Guide requirements for Commercial Loan Servicing
Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
Focus on continuous improvements and assist in implementing solutions
Work with cross-functional teams to drive operational excellence
Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Qualification
Required
Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes
Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects
Strong analytical skills, including ability to use data to make informed decisions
Preferred
GSE Multifamily/Commercial product experience, Strategy software knowledge
Bachelor's Degree
Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery
Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities
Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals
Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance
Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
Private Banker International
2026-01-19
2026-01-17
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