Food Lion · 1 day ago
Director of Operations
Ocean City, MD
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expFood Lion is a leading grocery store chain seeking a Director of Operations to provide leadership and motivation within the Ocean City region. The role involves developing talent, managing regional performance, and ensuring alignment with corporate objectives while delivering financial results.
Retail
Hiring Manager
Kristen Corrigan
Responsibilities
Provides leadership and motivation within the region to promote a culture reflective of Food Lion’s core values and vision
Develops talent throughout the region to meet the needs of the business and is directly accountable for the levels of talent at the region and store management level
Provides outstanding management skills for the region by furnishing necessary resources to allow the region to capitalize on immediate business opportunities while aggressively managing inefficiencies within the region, and stores
Represents the regional needs of the area when working within the corporate environment
Delivers financial results for their respective region
Works with Store Managers to ensure that strategies are understood, subordinates see alignment between daily practices and strategies, plans are being carried out, performance measures are in place and individuals are held accountable
Reviews financial and operating results for the assigned region to determine where stores, and the region stand relative to budget; looks across region to:
Identify trends and themes related to high or low performance; identify priorities for follow-up action
Provide guidance on, identify, and share best practices to increase sales and maximize profitability
Guides Store Managers as needed in planning and executing programs to meet district needs
Evaluates performance across the region
Look for patterns or inconsistencies from store to store, within and across the region
Sponsors initiatives to investigate variances, addresses recurring performance issues and eliminates inefficiencies; ensures that root causes are determined, strategies and plans to address them are developed, and progress is monitored
Utilize EIS Team to monitor and implement standard practices
Articulates clear standards for executional excellence and holds direct reports accountable for supporting and attaining them
Exhibits, encourages and teaches leadership behavior that lead to attracting, retaining and engaging high quality, diverse supervisors, managers and associates
Works with Store Managers and Talent Development Specialists to identify and manage talent and ensure that staff in the region is continually building competencies to meet the current and long-term needs to the business
Recruits, selects, manages and develops Store Managers to be productive and efficient
Utilizes organizational development training resources to build skills for Store Managers and grow capabilities across the region
Reviews Store Manager strengths and development gaps, plans interventions with Store Managers to address specific knowledge or skill gaps, and works with Store Managers following up to insure execution
Qualification
Required
Indirect or direct experience in multi-unit management or large teams
Thorough understanding of store operations and total merchandising practices
Proven track record to identify and foster talent
Ability to bring people together across organizational boundaries to achieve results and share best practices
Lead others through rapid change and uncertainty
Lead and motivate a team to strive for excellence in a dynamic environment with multiple priorities and shifting demands
Strong strategic, cognitive and analytical skills, including problem solving analysis, decision making and financial analysis
Extensive knowledge of the business and complete understanding of the impact on stakeholders of decisions
Seasoned knowledge of the company and a solid knowledge of industry practices and procedures
Customer-focused orientation
Well-articulated communication skills
Proven leadership and motivational skills
BA or BS preferred
5-7 years of retail management experience
Strong communication
Basic computer knowledge
Proven leader
Customer Focus
Ability to lift, push and pull up to 50lbs
100% travel
Preferred
Project Management
Company
Food Lion
Food Lion is a easy, fresh and affordable grocery store for you can count on Food Lion every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Deborah Sabo
Chief Marketing Officer, SVP
Brian Tanner, SHRM-SCP
Human Resources Business Partner
Recent News
2026-01-20
Retail Insight Network
2026-01-17
2026-01-16
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