American Express Global Business Travel · 3 days ago
Meeting Manager - Pharma/ Life Sciences
New York, United States
Full-time
Onsite
Mid, Senior Level
$55K/yr - $103K/yr
5+ years expAmerican Express Global Business Travel is a company that values travel as a force for good and fosters an inclusive culture. The Meeting Manager will serve as the primary client liaison for pharmaceutical meetings, managing program details and ensuring client satisfaction while coordinating with various stakeholders and suppliers.
ConsultingEvent ManagementTravel
Responsibilities
Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details. Use business program management system to run program from contract turn-over meeting to final bill completion
Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed
Communicate between Information Technology support and clients for web requirements on assigned programs. Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives. Work with creative team to produce program materials
Coordinate and possibly attend site inspections as needed. Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements
Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting. Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement. Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program
Able to assist with any level of Congress meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc. Promote positive team environment as a positive role model
Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness
Partner with third party suppliers to arrange their services. Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are performed. Develop positive relationships with multiple contacts within client and supplier organizations
Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed
Handle overall program budget, review, and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis. May initiate and reconcile supplier payments. Assist in review of other Meeting Manager budgets. Monitor foreign exchange rates for sharp fluctuations which may impact the budget. Work with leader to forecast overall program financials and ensure monthly tracking for actual
Qualification
Required
5-7 years meeting planning experience with at least 3 years supporting Pharma business
Ability to communicate effectively and expertly with all levels of management and clients
Ability to work accurately and timely – to meet deadlines
Ability to be flexible and handle change well
Demonstrated proficiencies for technology and/or software solutions and analytical skills required
Microsoft Word and Excel experience – Advanced level
Advanced oral and written presentation skills required
Ability to travel by airplane, boat, rail and/or car with travel up to 40%
Preferred
Pharmaceutical Congress experience a plus
4-year degree preferred
CMP designation preferred
Experience with meeting industry technology preferred (CVENT)
Benefits
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
Company
American Express Global Business Travel
American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services.
Founded in 2014Jersey City, New Jersey, USA
10001+ employees
H1B Sponsorship
American Express Global Business Travel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (19)
2022 (40)
2021 (22)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-07-26Post Ipo Debt· $1.4B
2020-11-27IPO
Leadership Team
Bryant Waters
Vice President Multinational Sales Group
Daniel Chang
Vice President, M&A
Recent News
2026-01-22
2026-01-16
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