Chase · 5 hours ago
Content Solutions Senior Associate-SEO
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid Level
$81K/yr - $135K/yrChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Content Solutions Senior Associate on the Paid Media team, you’ll manage and prioritize requests across Technical SEO, Automation, and Authoring, ensuring efficiency and clarity for multiple business lines.
BankingFinancial Services
Responsibilities
Receive, review, and log incoming requests for audits, tooling, and authoring
Assess request completeness and clarify requirements with stakeholders
Assign requests to appropriate teams based on scope and priority
Track progress and provide status updates to stakeholders and leadership
Maintain documentation and intake records in Confluence and other platforms
Identify bottlenecks and recommend process improvements
Collaborate with segment leads to balance workload and resources
Generate regular reports on intake volume, allocation, turnaround times, and outcomes
Analyze intake trends to forecast resource needs and inform hiring decisions
Proactively redistribute requests during peak periods or overloads
Facilitate communication between requestors and internal teams for timely updates
Qualification
Required
Experience managing workflows and task assignments in multi-team environments
Strong written and verbal communication skills for stakeholder management
Ability to design, document, and optimize intake and workflow processes
Working understanding of digital marketing, SEO, automation, and web authoring
Hands-on experience with Workfront, Confluence, Jira, and Microsoft Teams
Excellent organizational skills and attention to detail
Ability to manage multiple requests simultaneously
Quick issue assessment, conflict resolution, and escalation skills
Understanding of Adobe Experience Manager (AEM) authoring processes
Experience driving adoption of new tools or processes
Preferred
Bachelors degree in Marketing or related field preferred
Exposure to Agile or Scrum practices and prior SEO/web development experience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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