Ricoh USA, Inc. · 1 day ago
Specialist I, Production
Parma, OH, United States
Full-time
Onsite
Entry Level
$25.58/hr - $30/hr
1+ years expRicoh USA, Inc. is an integrated solutions provider that empowers digital workplaces. The Specialist I, Production role involves managing additive manufacturing production systems and ensuring compliance with quality standards while assisting in training technical staff and supporting engineering efforts.
ConsultingDocument PreparationInformation Technology
Responsibilities
Performs daily production workflow processes, including manufacturing, finishing, quality check, packaging, shipping, billing, and customer support
Assist with the refinement of the production workflow for the facility, considering all regulatory and good manufacturing practices and requirements
Works collaboratively with Quality control personnel to refine quality systems and processes within production workflows from job receipt through shipping & billing
Utilizes equipment and software tools including 3D Printers, 3D CAD software and other additive manufacturing machines and related devices as needed
Complies with all regulatory and production standards and certification requirements
Monitors usage through procedures, logs, and other administrative tools
Works collaboratively with the Production Manager for the selection, ordering, installation, operation, and maintenance of all 3D printing equipment, post-processing stations, tools, and other components required to produce 3D printed parts
Maintains optimal device performance through preventative maintenance and repairs, as well as calibration of equipment
Monitors and manages equipment uptime metrics through procedures, logs, and other tools
Coordinates with third party/OEM external repair services partners or Ricoh service personnel
Works to achieve customer satisfaction by finishing projects accurately in a timely manner
Works with engineering team to produce customer-designed products through proficiency in CAD and in the use of 3D print equipment
Works to improve product through refinement of post-processing techniques and tool/technology selection
Maximizes print performance and quality through effective use of job scheduling practices and software
Establishes continuous improvement and client-focused culture within all areas of the site
Ensures effective execution of all quality assurance processes and standards
Assists in the investigation into production problems, customer complaints, and product quality issues; collaborates with other functional areas to identify root cause and assist in implementing corrective action/countermeasure
Performs warehouse, shipping and receiving functions for the receipt and storage of materials for processing, and the distribution of finished goods
Tracks inventory of equipment consumables in accordance with company guidelines and processes
Supports the Production Manager to achieve site profitability by effectively utilizing site use of materials, supplies and labor
Completes production reports and other documentation, as necessary
Continually seeks to advance Ricoh’s AM production systems and standards
Assists the Production Manager in the training of production staff within the Ricoh production facility
Routinely demonstrates and creates a supportive and positive work culture
Encourages and builds positive relationships, communicating effectively with all co-workers and vendors
Ensures optimal production facility performance based on customer requirements and Ricoh standards
Assists in managing all security and safety protocols for the facility and staff
Supports facility upkeep including cleaning, maintenance, and related services
Performs work to comply with all organizational systems and processes
Supports facility open houses / tours for customers and guests, providing capability overview, prototype examples, and or samples for visual inspection, ensuring all proprietary and or regulatory restrictions are followed
Participates in the thorough investigation of incidents (including security issues, accidents, etc.), identifies root cause, and develops countermeasure to prevent future occurrences
Tracks incidents, maintains records, recommend corrective/preventive actions, and monitors performance
Report job related hazards to supervisor
Performs other duties as assigned
Qualification
Required
Requires 1-3 years' experience working with 3D printers
Requires technical degree or equivalent experience within AM industry; degree or certificate in 3D printing related field strongly preferred; industry-specific certifications are desirable
Requires minimum 1 year experience operating polymer-based 3D printing technologies; prior experience with metals-based technology is desirable
Experience with CAD is required, including demonstrated ability to modify existing CAD files
Experience with standard business software required
Preferred
Bachelor's degree preferred
Previous experience with industry standard workflow and automation systems is strongly preferred
Experience in ISO 9001 environment preferred; ISO 13485 experience preferred
Experience working under 21 CFR 820 strongly preferred
Experience with medical validation / verification protocols for equipment, systems, processes, and products strongly preferred
Experience in managing suppliers a plus
Prior experience in packaging & shipping operations a plus
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase