Nouria · 5 hours ago
General Manager Car Wash
Savannah, GA
Full-time
Onsite
Mid LevelNouria Energy Services is committed to serving local communities with fresh food and healthy options. They are seeking a General Manager for their Car Wash operations, responsible for overseeing staff, ensuring customer satisfaction, managing operational costs, and maintaining safety standards.
EnergyRenewable EnergyRetail
Responsibilities
Increasing customer satisfaction. The measures are:
Increasing the speed of vehicles through the wash (speed)
Decreasing the number of errors made while cleaning the vehicle (quality and safety)
Increasing the positive feelings of the customer for the entire experience (friendliness)
Increasing bottom line revenue. The measures are:
Increasing the extra-service sales (dollar per car)
Maintaining labor percentages within acceptable ranges (human resource management)
Maintain budgeted operational costs (optimization)
Safety
Understanding of the hazards and safe work policies effecting employees and processes within car wash operations
Prompt reporting and investigation of workplace accidents, injuries, incidents, or illnesses involving your direct reports
Perform safety meetings in accordance with Nouria safety protocol to reinforce the Safety and Health Manual
Monitor employee behavior and enforce compliance with safety rules, policies, and procedures
Regularly inspect your location for workplace hazards and initiate corrective action immediately
Developing Skills. The measures are:
Obtaining full utilization of production procedures (100%)
Increasing the number of tasks performed per person (cross-training)
Decreasing problems with equipment and chemicals (shutdowns)
Ensures physical maintenance, safety, cleanliness, and attractiveness of all facilities
Performs other related duties as required
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the location
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing and working at a register
Must have own, reliable transportation and valid driver’s license
Qualification
Required
Oversees up to 5 employees
Responsible for overseeing the Cashier positions, interior cleaning staff, detailing staff
Takes care of any customer issues
Has an assistant manager and a few supervisors who report to him or her
Increasing customer satisfaction
Increasing the speed of vehicles through the wash
Decreasing the number of errors made while cleaning the vehicle
Increasing the positive feelings of the customer for the entire experience
Increasing bottom line revenue
Increasing the extra-service sales
Maintaining labor percentages within acceptable ranges
Maintain budgeted operational costs
Understanding of the hazards and safe work policies affecting employees and processes within car wash operations
Prompt reporting and investigation of workplace accidents, injuries, incidents, or illnesses involving direct reports
Perform safety meetings in accordance with Nouria safety protocol
Monitor employee behavior and enforce compliance with safety rules, policies, and procedures
Regularly inspect location for workplace hazards and initiate corrective action immediately
Obtaining full utilization of production procedures
Increasing the number of tasks performed per person
Decreasing problems with equipment and chemicals
Ensures physical maintenance, safety, cleanliness, and attractiveness of all facilities
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the location
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing and working at a register
Must have own, reliable transportation and valid driver's license
Company
Nouria
Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tony El-Nemr
Owner
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