CAC Group · 5 days ago
Claims Advocate
New York, NY
Full-time
Hybrid
Senior Level
7+ years expCAC Group is a company with a respected Legal & Claims Practice Group that collaborates with brokers to provide comprehensive insurance and claims servicing. The Claims Advocate will manage various aspects of claims for clients, ensuring effective communication and resolution throughout the claims process.
Insurance
Responsibilities
Directly handle claims from inception to resolution within the following lines of coverage: public and private Directors and Officers Liability, Errors and Omissions, Employment Practices Liability, Cyber and Technology Errors and Omissions, Fiduciary Liability, Crime, and Kidnap and Ransom
Provide coverage and wording advice to clients and brokers as appropriate
Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution
Obtain insurer consent for counsel retention and settlements
Conduct analysis of coverage letters from insurers
Facilitate the distribution of insurer coverage position(s) and status update(s) to insurers
Schedule and moderate client meetings and conference calls with insurers
Maintain invoice trackers and reconcile invoices against client policy retention
Facilitate insurer reimbursement payments to clients
Maintain up-to-date electronic claim files in the LCP shared drive
Review loss runs and obtain status updates on all matters to ensure the timely and accurate file maintenance
Escalate claim and coverage issues on a timely basis to CAC leadership
Develop and maintain strong working relationships with clients and insurer claim representatives
Other duties are assigned
Qualification
Required
Bachelor's Degree required
7-10 years relevant work experience required
Strong multitasking, organizational, and time management skills
Strong communication and relationship management skills
Strong analytical skills
Ability to engage with and present confidently to clients and prospects, as well as internally
Ability to identify client needs and provide solutions to address those needs
Ability to set realistic client expectations and deliver in a time-sensitive environment
Strong expertise in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
High level of professionalism and confidentiality
Preferred
paralegal certification is beneficial
Company
CAC Group
CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase