Support and Resolution Specialist - Part-Time to Full-Time jobs in United States
cer-icon
Apply on Employer Site
company-logo

Vatic Outsourcing · 1 day ago

Support and Resolution Specialist - Part-Time to Full-Time

positionMarietta, GA
timeFull-time, Part-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Vatic Outsourcing, a growing boutique telecommunications consulting firm, is seeking a Support and Resolution Specialist to work with our clients and internal staff. This position will be responsible for order processing, pricing requests, general account management, and client interface.

Technical SupportTelecommunications
check
Growth Opportunities

Responsibilities

Order processing
Pricing requests
General account management
Client interface to include follow up and, when required, escalation of issues

Qualification

Technical issue diagnosisCustomer service experienceEffective communicationLeadership rolesCollege degree

Required

Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
Ability to diagnose, articulate, and provide solutions for client's technical issues
General customer service experience
Work Authorization/Security Clearance (if applicable)
Job contingent upon a background check

Preferred

College Degree Preferred

Company

Vatic Outsourcing

twittertwittertwitter
company-logo
Vatic Outsourcing provides unmatched telecom consulting services.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size51-200 employees
web-link
https://vatic-outsourcing.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase