JLL · 2 hours ago
Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago
JLL is a leading global provider of real estate and investment management services, and they are seeking a Summer Intern in Center of Excellence Operations. In this role, you will learn about business intelligence, process optimization, and risk management while supporting various operational initiatives and projects.
CommercialReal Estate
Responsibilities
Compile and analyze operational data from various service lines, create dashboard updates and performance tracking reports, support monthly KPI reporting and client satisfaction metrics, and assist with data quality assessments and trend analysis
Document current state processes and workflows, support process mapping and improvement initiative research, maintain COE knowledge base and best practices library, and assist with lean methodology implementation tracking
Coordinate cross-service line meetings and governance sessions, maintain project timelines and milestone tracking, support initiative communication and stakeholder updates, and manage COE calendar and administrative tasks
Assist with training material development and updates, support employee engagement survey coordination, help organize town halls and leadership communications, and maintain training completion tracking and reporting
Support monthly risk review preparation and documentation, assist with MSA compliance tracking and reporting, help maintain audit documentation and findings follow-up, and support contract deliverable tracking
Qualification
Required
Actively pursuing a bachelor's degree, with 2-3 years completed majoring in Business, Finance, Analytics or Real Estate related disciplines
Strong analytical and Excel skills with excellent communication and organizational abilities
Permanent US work authorization required
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship
Preferred
Experience with data visualization tools (PowerBI, Tableau)
Understanding of process improvement methodologies helpful
Exposure to global account operations and transformation leadership desired
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase