Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago jobs in United States
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JLL · 2 hours ago

Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago

JLL is a leading global provider of real estate and investment management services, and they are seeking a Summer Intern in Center of Excellence Operations. In this role, you will learn about business intelligence, process optimization, and risk management while supporting various operational initiatives and projects.

CommercialReal Estate
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Responsibilities

Compile and analyze operational data from various service lines, create dashboard updates and performance tracking reports, support monthly KPI reporting and client satisfaction metrics, and assist with data quality assessments and trend analysis
Document current state processes and workflows, support process mapping and improvement initiative research, maintain COE knowledge base and best practices library, and assist with lean methodology implementation tracking
Coordinate cross-service line meetings and governance sessions, maintain project timelines and milestone tracking, support initiative communication and stakeholder updates, and manage COE calendar and administrative tasks
Assist with training material development and updates, support employee engagement survey coordination, help organize town halls and leadership communications, and maintain training completion tracking and reporting
Support monthly risk review preparation and documentation, assist with MSA compliance tracking and reporting, help maintain audit documentation and findings follow-up, and support contract deliverable tracking

Qualification

Business IntelligenceData AnalysisExcelData Visualization ToolsProcess ImprovementCommunication SkillsOrganizational Skills

Required

Actively pursuing a bachelor's degree, with 2-3 years completed majoring in Business, Finance, Analytics or Real Estate related disciplines
Strong analytical and Excel skills with excellent communication and organizational abilities
Permanent US work authorization required
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship

Preferred

Experience with data visualization tools (PowerBI, Tableau)
Understanding of process improvement methodologies helpful
Exposure to global account operations and transformation leadership desired

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Company

We’re a leading professional services firm that specializes in real estate and investment management.

Funding

Current Stage
Public Company
Total Funding
$1.59B
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M

Leadership Team

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Christian Ulbrich
Global Chief Executive Officer
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Jones Lang LaSalle
Global CEO, Capital Markets and Member
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Company data provided by crunchbase