Merlin Entertainments · 3 hours ago
LEGOLAND Discovery Center Retail Guest Experience Host
Kansas City, MO
Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hr
0+ years expMerlin Entertainments is a global leader in location-based family entertainment, and they are seeking a Retail Host for the LEGOLAND Discovery Center in Kansas City. The role involves delivering exceptional guest service, promoting products, and ensuring a fun and safe retail environment for guests.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Deliver exceptional guest service with enthusiasm, confidence, and positivity
Actively engage with guests and bring high energy and fun to every interaction
Live and breathe the Merlin Values in everything you do
Promote products and help guests find the perfect LEGO items
Maintain a strong sales focus while meeting and exceeding sales goals
Keep retail displays fully stocked, organized, and looking awesome
Manage busy retail lines safely while keeping the experience fun and friendly
Communicate confidently with guests of all ages, team members, and leaders
Ensure the retail area is clean, tidy, and ready to impress throughout the day
Follow opening and closing procedures as outlined in the department plan
Ensure Health, Safety & Security policies are followed at all times
Qualification
Required
Fun, dynamic, and friendly personality
Excellent communication and listening skills with both team members and guests
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Preferred
6 months – 1 year experience working in retail, attractions, entertainment, or customer service-based positions
Benefits
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, People & Culture
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase