Wolverine Power Systems · 1 day ago
Generator Field Service Technician
Wolverine Power Systems is a leader in industrial power solution sales, service, and rentals. The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products.
Responsibilities
Gain proficiency in use of tools and standard procedures relating to diagnosing, troubleshooting, repairing, and performing maintenance on generators
Perform scheduled inspections on equipment to prevent future failure, including but not limited to load banking and analyzing voltage requirements
Diagnose, troubleshoot, repair and perform maintenance on equipment according to standard procedures in an efficient manner
Train and educate customers on the use of equipment and value of products and services provided
Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments
Maintain company vehicle and associated inventory in the vehicle
Maintain accurate records of all services performed, mileage, expenses, and bill-able hours
Adhere to all safety requirements and regulations
Qualification
Required
High School Diploma or Equivalent
Mechanical / Electrical aptitude
Maintain a valid Driver's License
1+ Year of Customer Service experience
1+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
2+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
3+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
5+ Experience in repairs, installation, maintenance and troubleshooting Generac, Cummins, Onan, Kohler, and/or CAT generators
Generac Master Certification or equivalent
Preferred
Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators
Benefits
Medical, dental and vision plans
Life, long-term disability, flexible spending and health savings accounts
Accrued paid time off
8 paid Holidays
401(k) retirement benefits