N.C. Department of Information Technology · 1 day ago
Time & Attendance Systems Manager (UKG)
United States
Full-time
Remote
Mid, Senior Level
$73K/yr - $109K/yr
2+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of all North Carolinians. The Time & Attendance Systems Manager will supervise IT staff, oversee the administration of the Integrated HRIS/Payroll System, and manage timekeeping and payroll operations while ensuring alignment with enterprise-wide requirements.
Information Technology & Services
Responsibilities
Oversee the administration and support of the DSOHF Integrated HRIS/Payroll System (OM/PA, Time, Benefits, Payroll) UGK Kronos Workforce Central Application daily operations
Manage the day-to-day DSOHF Timekeeping Payroll Helpdesk
Work with vendors to upgrade the current system to the most current version UGK Dimensions Workforce Management Solution
Support and manage third-party integrations with Epic Electronic Health Record System, and State of North Carolina Integrated HR-Payroll System Fiori
Post implementation, oversee the administration and support of the DSOHF Integrated HRIS/Payroll System (OM/PA, Time, Benefits, Payroll) UGK Dimensions Workforce Management Day to day help desk operations
Lead continuous improvement workshops to maintain efficient and effective processes, and to train agency staff to better manage the Integrated HRIS-Payroll System
Contribute to the overall strategy for data governance for applications assigned, work with executive leadership to develop framework for key roles, and responsibilities for ongoing application management
Ensure security measures are followed as data stewards in support of all applications
Provide consultation services to the Agency Divisional Operational and HR leaders, Vendors, OSBM, DIT, and OSHR staff
Facilitate meetings and guide lower-level analyst work efforts
Address complex IT production support issues and implement system enhancements
Work with executive leadership to develop application key performance metrics to support operational improvements
Responsible for project management implementations as it relates to third-party applications
Ability to maintain confidentiality of sensitive data, exercising sound judgment and discretion in gathering and evaluating personal data
Qualification
Required
Bachelor's degree in business administration, computer science or any related field from an appropriately accredited institution and two years of experience in business consultation, process improvement, or requirement gathering in an information technology environment
Associate degree in business administration, computer science or any related field from an appropriately accredited institution and three years of related experience in an information technology environment
High School or GED and five years of related experience in an information technology environment
An equivalent combination of education and experience
Preferred
Working knowledge of timekeeping/payroll data processes and their impact on employee records, organizational structures, time/leave balances, and payrolls
Prior experience working with a Timekeeping/Payroll Solution
Proven experience developing application management status reports and presenting to executive leadership and operational leaders
Demonstrated experience working as an IT analyst or administrator
Working knowledge of project management administration and methodologies
Experience working with the Kronos Workforce Central Solution or working with UGK Workforce Management /Dimensions Solution
Experience in health and human service IT environment or a large healthcare organization
Experience with Service Now
Experience working on an Electronic Health Record transformation project with Epic as the core platform
Prefer candidates within NC and within a driving distance of 1-2 hours of Raleigh Headquarters
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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