Broadridge · 8 hours ago
FIX Onboarding Engineer
United States
Full-time
Remote
Mid LevelBroadridge is a company dedicated to empowering others to accomplish more. The FIX Onboarding Engineer will manage the delivery of contracted services to clients, ensuring that service level agreements and key performance indicators are met, while maintaining strong client relationships and identifying sales opportunities.
BankingCrowdfundingEnterprise SoftwareFinanceFinancial ServicesInformation TechnologyOutsourcingSoftwareVenture Capital
Responsibilities
Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded
Maintains tight control over the project schedule, risks, scope of work and budget; ensures that operational teams and subcontractors have a clear understanding of client requirements
Builds and maintains strong client relationships and provides day-to-day client advice and support
Promotes the organization's capabilities to clients, identifies sales opportunities to be forwarded to the account managers and achieves contract extensions or additional business within the account(s)
Contracts may involve both short- and long-term commitment of service and vary significantly in value/strategic importance
Establish consistent processes for reviewing and assessing service metrics & reporting
Applies a theoretical knowledge-base to work to achieves goals through own work
Characterized by specific functional expertise typically gained through formal education
May provide guidance to others as a project manager using technical expertise
Requires in-depth knowledge and experience
Uses best practices and knowledge of internal or external business issues to improve products or services
Solves complex problems; takes a new perspective using existing solutions
Works independently, receives minimal guidance
Acts as a resource for colleagues with less experience
Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Explains difficult or sensitive information; works to build consensus
Qualification
Required
Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded
Maintains tight control over the project schedule, risks, scope of work and budget; ensures that operational teams and subcontractors have a clear understanding of client requirements
Builds and maintains strong client relationships and provides day-to-day client advice and support
Promotes the organization's capabilities to clients, identifies sales opportunities to be forwarded to the account managers and achieves contract extensions or additional business within the account(s)
Contracts may involve both short- and long-term commitment of service and vary significantly in value/strategic importance
Establish consistent processes for reviewing and assessing service metrics & reporting
Applies a theoretical knowledge-base to work to achieves goals through own work
Characterized by specific functional expertise typically gained through formal education
May provide guidance to others as a project manager using technical expertise
Requires in-depth knowledge and experience
Uses best practices and knowledge of internal or external business issues to improve products or services
Solves complex problems; takes a new perspective using existing solutions
Works independently, receives minimal guidance
Acts as a resource for colleagues with less experience
Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Explains difficult or sensitive information; works to build consensus
Company
Broadridge
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers.
Founded in 1962
10001+ employees
H1B Sponsorship
Broadridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (124)
2023 (83)
2022 (141)
2021 (100)
2020 (73)
Funding
Current Stage
Public CompanyTotal Funding
$3.05B2023-08-17Post Ipo Debt· $1.3B
2021-05-17Post Ipo Debt· $1B
2019-12-10Post Ipo Debt· $750M
Leadership Team
Timothy Gokey
Chief Executive Officer
Tyler Derr
Chief Technology Officer
Recent News
FF News | Fintech Finance
2025-12-03
2025-11-19
Company data provided by crunchbase