Martin's Point Health Care · 3 hours ago
IT Service Operations Summer Intern
Portland, ME
Internship
Onsite
InternMartin's Point Health Care is an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. They are seeking a summer intern to provide hands-on technical support to end users while assisting the IT Service Desk team with daily operations and strategic projects.
FitnessHealth CareInsuranceMedicalNon Profit
No H1B
Responsibilities
Imaging, configuring, and deploying laptops and desktops
Installing and configuring operating systems, applications, and updates
Assisting users with the transition to new computers and equipment
Coordinating appointments with end users for device setup and replacement
Providing basic technical troubleshooting for hardware, software, and peripherals
Supporting hardware installation, setup, and issue resolution
Maintaining accurate asset and deployment records
Following established hardware and security configuration standards
Assisting with licensing and deployment of supported software and devices
Contributing to ongoing IT projects and operational improvements
Qualification
Required
Currently enrolled in a two or four-year undergraduate degree program
Focus in information Technology, Computer Science, Data & Analytics, or related field preferred
Strong interest in IT Service Operations and technology support
Strong customer service mindset with the ability to communicate clearly and professionally
Excellent attention to detail and organizational skills
Ability to handle confidential and sensitive information responsibly
Comfortable working both independently and as part of a team
Ability to follow direction from multiple team members and manage competing priorities
Strong time management and task prioritization skills
Analytical thinking and basic troubleshooting ability
Flexibility and willingness to take on tasks of varying complexity
Positive attitude, reliability, and strong work ethic
Commitment to teamwork, professionalism, and organizational values
Preferred
Experience in a customer service, administrative, or technical support environment preferred
Working knowledge of Microsoft Office (Excel, Word, Outlook), or strong willingness to learn
Company
Martin's Point Health Care
Martin’s Point has nine health care centers in Maine and New Hampshire offering primary and specialty care to those with most major health.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael LeBlond
VP, CHIEF TECHNOLOGY OFFICER
Amanda Jackson
Chief Financial Officer
Recent News
NH Business Review
2025-10-09
2025-10-02
2025-10-02
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