Newtown Savings Bank · 2 days ago
Mortgage Loan Officer (CRA) – Bridgeport area
Newtown Savings Bank is seeking a results-oriented, sales professional to join their Mortgage Banking team as a Mortgage Loan Officer. This role is responsible for the origination of residential mortgage products and managing mortgage sales efforts to increase the Bank’s CRA delineated lending communities.
Financial Services
Responsibilities
Outside prospecting and networking with local centers of influence including Realtor’s, Attorney’s, Builders, local civic and religious leaders to build and maintain referral sources
The majority of time is spent out of the office contacting COI’s (Realtors, Accountants, Attorneys) and following up on mortgage referrals
Explain mortgage/loan products, how the product works and how the product will benefit the applicant’s needs
Provide the appropriate product for the customer’s needs while assuring Bank profitability
Assist with Encompass on-line applications thru the consumer site. Follow up on open applications in Encompass Consumer Connect site as needed
Complete a basic credit analysis, and analyze the basics of a self-employed borrower’s tax returns to determine eligibility
Outline loan terms and conditions, and inform the borrowers of loan commitments, counter offers and denials
Resolve outstanding conditions and assist underwriting department to obtain appropriate documentation
Understand compliance issues including the timelines of mortgage loan processing
Courteously resolve customer complaints or properly refer them for assistance
Cross sell all Bank Services including referrals for deposit accounts and commercial loan relationships, as well as investment services
Communicate effectively with customers, branches, and retail lending department
Assist in new product and develop sales tools to increase business for the Bank
Responsible for overseeing community lending events and/or seminars within our lending communities
Participate in various civic and community functions to further enhance the image of the bank and to network for continuous new business opportunities
Participate in presenting Work Place Advantage and Financial Literacy presentations upon request
Make suggestions to the VP, Residential Lending Sales Manager to update, enhance or add additional products or services
Qualification
Required
Bachelor's degree or equivalent plus 4 to 6 years' experience in mortgage lending
Sales management experience to generate new mortgage business
Customer Service oriented with effective communication skills
Basic computer and Microsoft Office knowledge
Knowledge and understanding of loan products, forms, documentation, and compliance issues, including timeliness of mortgage loan processing, within the loan origination function, as well as secondary market underwriting
Mortgage lenders are also required to be registered with the NMLS system designed by the federal banking regulators
Preferred
Bilingual preferred (fluent English & Spanish)
Benefits
Generous 401(k)
Medical benefits
Paid time off
Short- and long-term disability programs