Hyland · 3 hours ago
Sales Development Representative - Cleveland located
United States
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $57K/yrHyland is a company focused on providing effective solutions for their customers, and they are seeking a Sales Development Representative to drive outreach prospecting and lead qualification. The role involves connecting with potential leads to assess their fit for the organization and facilitating the transition of leads to account managers.
Computer Software
Responsibilities
Participate in discovery calls with account managers to qualified lead prospects to gather information, educate on basic product offerings and determine viability of a sale
Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
Update all internal systems on all activities
Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager
Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
Leverage multi-tactical technology stack
Partner with field reps and cross-functional teams and departments to develop targeted campaigns
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Qualification
Required
Bachelor's degree or equivalent experience
Experience as a Sales Associate
Inside sales experience
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Able to thrive in a fast paced, deadline driven environment
Demonstrated ability to establish rapport and gain the trust of others
Microsoft Windows and Office proficient
Solid business acumen
Self-motivated, with high energy and an engaging level of enthusiasm
Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
Sharp, fast learner with a curiosity for technology as well as aptitude
Up to 5% travel time required
Benefits
Eligible for benefits
Company
Hyland
Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Priemer
President & CEO
John Phelan
EVP, Chief Technology Officer
Recent News
2025-10-27
2025-10-15
Morningstar.com
2025-10-14
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