Eranova University, Abuja · 5 hours ago
AI Support Engr
San Francisco Bay Area
Full-time
Onsite
New Grad, Entry LevelEranova University is dedicated to connecting outstanding talent with forward-thinking companies, focusing on industries such as AI and engineering. They are seeking an AI Support Engineer to diagnose and resolve technical issues, provide support for AI-related products, and ensure customer satisfaction through effective solutions.
Higher Education
Responsibilities
Diagnosing and resolving technical issues
Providing technical support for AI-related products
Assisting customers by addressing their queries
Ensuring smooth operation of software and systems
Direct engagement with clients to ensure satisfaction and efficacy of provided solutions
Qualification
Required
Proven abilities in Troubleshooting and diagnosing technical issues effectively
Expertise in providing Technical Support for software and hardware issues
Strong skills in Customer Support and Customer Service, ensuring user satisfaction and timely solutions
Knowledge of Operating Systems, including installation, configuration, and maintenance
Effective problem-solving abilities and strong communication and collaboration skills
Bachelor's degree in Computer Science, Engineering, or a related technical field
Prior experience in a similar customer-facing technical role
Preferred
Experience with AI systems or a background in related technical fields is advantageous
Company
Eranova University, Abuja
Eranova University is a forward-thinking institution in Abuja, pioneering a new standard in higher education.
Founded in 2025
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase