Oakridge Staffing · 1 hour ago
Desktop Support Specialist
New York, NY
Contract
Onsite
New Grad, Entry LevelOakridge Staffing is representing a luxury brands corporation seeking a Junior Desktop Support Specialist for their Midtown NYC HQ. The role involves providing Level 1 & 2 Technical Support, maintaining inventory, and participating in IT projects while ensuring effective communication with technical teams and the business community.
EmploymentFinancial ServicesInformation TechnologyRecruiting
Hiring Manager
Gregory Swart
Responsibilities
Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system
Ensure master inventory is updated with any changes
Participate in various retail and corporate IT projects i.e., Rollouts / Updates
Keep up to date with technological developments related to the industry
Understanding of MS Office Suite/0365/Active Directory troubleshooting
Schedule Dell/HP engineers to conduct repairs & maintenance updates
Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested
Strong written & verbal communication skills to properly collaborate with technical teams and business community
Strong organizational skills
Basic network understanding of office and boutique environment
Qualification
Required
Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system
Ensure master inventory is updated with any changes
Participate in various retail and corporate IT projects i.e., Rollouts / Updates
Keep up to date with technological developments related to the industry
Understanding of MS Office Suite/0365/Active Directory troubleshooting
Schedule Dell/HP engineers to conduct repairs & maintenance updates
Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems
Provide information and status updates as needed/requested
Strong written & verbal communication skills to properly collaborate with technical teams and business community
Strong organizational skills
Basic network understanding of office and boutique environment
Company
Oakridge Staffing
Oakridge Staffing provides IT staffing for the financial services industry.
Founded in 2005
2-10 employees
H1B Sponsorship
Oakridge Staffing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2021 (2)
Funding
Current Stage
Early StageLeadership Team
Christine Josephson, SPHR
Chief Administrative Officer
Company data provided by crunchbase