TruBridge · 3 days ago
Strategic Account Manager Advisor
United States
Full-time
Remote
Senior Level
5+ years expTruBridge is seeking a Strategic Account Manager Advisor to focus on a strategic list of specific clients and build unique relationships and success plans. This role requires in-depth knowledge of the organization and strategic relationships to effectively deliver consistent wins for the client and measure ROI.
Hospital & Health Care
Responsibilities
Manage complex client relationship(s) and advocate for the client
Build and maintain relationships at all levels and strategic partnerships with c-suite executive leadership across the client organization
Oversee all engagements with the client to achieve consistency in strategy, messaging and quality of interaction, adjust contractual scope as appropriate
Provide oversight of implementation delivery to ensure that value is delivered to the client as committed
Continuously grow the reference-ability of the client and ensure clients actively promote the value of the client relationship
Establish best practices for client profitability management, including invoicing, accounts receivable, cash collections, write-off processes and contractual interactions
Serve as the escalation point and facilitate resolution of issues requiring executive attention
Manage the overall execution and relationships within assigned clients
Track and report client status, outlining clients at risk and where additional opportunities for sales exist
Work with consulting to define an optimal strategy for clients to enhance efficiency and profitability
Building and maintaining strategic partnerships at all levels of the organization in addition to overseeing all company related engagements, growing overall reference-ability, driving value, maintaining and advancing growth strategies and revenue and managing daily operational processes and interactions
Coordinate with TruBridge Financial Health to create an optimal client experience between business units
Qualification
Required
Excellent communication (written and oral) and interpersonal skills
Strong organizational, multi-tasking, and time-management skills
Must be detail oriented and able to follow through on issues to resolution
Must be able to act both independently and as a team member
5 plus years of experience with strategic account management
Strong relationship builder with an ability to listen and connect the dots for the betterment of the client
Experience with influencing and motivating multiple teams to connect
Strong analytical skills
Willingness to travel as needed: 40% - 80%
Preferred
6 plus 5 plus years of experience with strategic account management
Benefits
401(k)
Generous time off allotments
10 paid holidays annually
Employer-paid short term disability and life insurance
Paid Parental Leave
Company
TruBridge
TruBridge is a healthcare solutions company with focus on EHR-agnostic Revenue Cycle Management solutions for organizations of all sizes and acute EHR technology to service smaller hospitals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brenda Trigg, CRCS
CBO Manager
Todd Munshaur
Director, Channel Partners
Recent News
2025-12-01
Company data provided by crunchbase