Municipal Credit Union · 2 days ago
Director of Treasury
New York, NY
Full-time
Hybrid
Mid, Senior Level
$175K/yr - $250K/yr
7+ years expMunicipal Credit Union is dedicated to helping hard-working New Yorkers build better tomorrows. The Director of Member Insights & Growth Strategy is responsible for leading a member-centric approach to data analytics and strategic growth, leveraging data-driven insights to identify high-value growth segments across New York City.
BankingFinanceFinancial Services
Hiring Manager
Josh Goldstein
Responsibilities
Develop and execute a member-focused analytics strategy to uncover actionable insights about member behaviors, preferences, and needs
Identify and recommend target growth segments, including profitable members and high-value prospects, to support strategic expansion in New York City
Use data to drive member intimacy, ensuring recommendations are tailored and relevant to individual members and segments
Analyze member and prospect data to inform personalized product and service offerings that foster deeper relationships and loyalty
Aggregate and interpret data from disparate sources, making sense of complex information to guide business decisions
Clearly communicate findings and strategic recommendations to executive leadership and cross-functional teams, ensuring alignment with member-centric objectives
Proactively share insights that influence product design, pricing, and marketing strategies to maximize member engagement and profitability
Develop qualitative methods to generate hypotheses that can then be tested and validated quantitatively using data
Oversee the creation of dashboards, reports, and visualizations that highlight key member metrics, growth opportunities, and trends
Ensure timely, accurate reporting of KPIs related to member growth, satisfaction, and financial performance
Establish frameworks to measure the impact of data-driven initiatives on member experience and business outcomes
Partner with IT, product, and marketing teams to ensure data integrity and to launch data-informed member initiatives
Serve as a thought leader in member-centric analytics, presenting insights and recommendations to executive stakeholders
Uphold data governance standards to protect member data and maintain trust
Ensure all data initiatives comply with relevant regulations and industry best practices
Qualification
Required
7+ years of experience in data analytics, with at least 3 years in a leadership role
Proven ability to aggregate and synthesize data from multiple sources, delivering clear, actionable insights
Experience in financial services, or in using data to drive member intimacy and develop strategies that resonate with members and prospects
Strong communication, collaboration, and leadership skills
Benefits
Medical And Dental Benefits
401K with employer contribution
Flexible paid time off
Company
Municipal Credit Union
Municipal Credit Union has been serving the financial needs of our members since 1916.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kyle Markland
Chief Executive Officer
Frank Madeira
Chief Financial Officer
Recent News
2025-05-16
Digital Trends
2025-03-29
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